Privacy and Cookie Policy
This policy applies only to the information TNM collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.
Please read this policy carefully to understand TNM's policies and practices regarding your information and how TNM will treat it. By accessing or using its Services and/or registering for an account with TNM, you agree to this privacy policy and you are consenting to TNM's collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information TNM requires, TNM shall not be able to provide all of its services to you.
This policy may change from time to time, your continued use of TNM's Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.
1. The information we collect and how we use it
TNM Limited ("TNM," the "Company," "we," "us," and "our") collects several types of information from and about users of our Services, including:
Your Personal Information ("PI") - Personal Information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
Information about your internet connection, the equipment you use to access our Services and your usage details.
We use the information you provide to us to enhance the functionality and improve the quality of our Services, and to personalize your experience while using our Services. We also use this information to display relevant advertising, provide support to you, communicate with you, and comply with our legal obligations.
- Information You Provide to Us
The information we collect on or through our Services may include:
- Your account information: Your full name, email address, postal code, password and other information you may provide with your account, such as your gender, mobile phone number and website. Your profile picture that will be publicly displayed as part of your account profile. You may optionally provide us with this information through third-party sign-in services such as Facebook and Google Plus. In such cases, we fetch and store whatever information is made available to us by you through these sign-in services.
- Your preferences: Your preferences and settings such as time zone and language.
- Your content: Information you provide through our Services, including your reviews, photographs, comments, lists, followers, the tyres or other Products you follow, current and prior order details and history, favourite tyres or Products, contact information of people you add to, or notify of our Services, names, and other information you provide on our Services, and other information in your account profile.
- Your searches and other activities: The search terms you have looked up and results you selected.
- Your browsing information: How long you used our Services and which features you used; the ads you clicked on.
- Your communications: Communications between you and other users or merchants/third party vendors through our Services; your participation in a survey, poll, sweepstakes, contest, service request or promotion scheme; your request for certain features (e.g., newsletters, updates, other products or group entities features / services); your communication with us about employment opportunities posted to the Services.
- Your transactional information: If you make purchases through our website, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information (only as permitted by law). This information may be shared with third-parties which assist in processing and fulfilling your requests, including PCI compliant payment gateway processors. When you submit credit or payment card information, we encrypt the information using industry standard technologies. If you write reviews about businesses with which you conduct transactions through our Services, we may publicly display information that you transacted with those businesses.
- Your Public Posts: You also may provide information (such as ratings, reviews, tips, photos, comments, likes, bookmarks, friends, lists, etc.) to be published or displayed ("posted") on publicly accessible areas of our Services, or transmitted to other users of our Services or third-parties ("User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of our Services with whom you may choose to share your User Contributions, and cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
- Information about Your Friends
You have the option to request your friends to join the Services by providing their contact information. If you request a friend to join and connect with you on the Services, we will only use your friend's contact information to process your request.
- Information about Your Messages
If you exchange messages with others through the Services, we may store them in order to process and deliver them, allow you to manage them, and investigate possible violations of our Terms of Service and wrongdoing in connection with the Services. If you send information from the Services to your mobile device via SMS text message, we may log your phone number, phone carrier, and the date and time that the message was processed. Carriers may charge recipients for texts that they receive.
- Information We Collect Through Automatic Data Collection Technologies
We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Services, and about your use of the Services, even if you use the Services without registering or logging in.
- Usage information: Details of your use of our Services, including traffic data, location data, logs and other communication data and the resources that you access and use on or through our Services.
- Computer and device information: Information about your computer, Internet connection and mobile device, including your IP address, operating systems, platforms, browser type, other browsing information (connection, speed, connection type etc.), device type, device's unique device identifier, mobile network information and the device's telephone number.
- Stored information and files: Our applications also may access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information.
- Location information: Our applications collect real-time information about the location of your device, as permitted by you.
- Mobile device IDs: Unique mobile device identifier (e.g. IDFA or other device IDs on Apple devices), if you're using our Services on a mobile device, we may use mobile device IDs instead of cookies to recognize you and store your preferences. Unlike cookies, mobile device IDs cannot be deleted. Advertising companies may use device IDs to track your use of our applications and measure advertising performance. Analytics companies may use mobile device IDs to track your usage of our applications.
- Your activity on the Services: Information about your activity on the Services, such as your search queries, comments, domain names, search results selected, number of clicks, pages viewed and the order of those pages, how long you visited our Services, the date and time you used the Services, error logs, and other similar information.
- Mobile status: For mobile application users, the online or offline status of your application.
- Applications: If you use the TNM application, TNM may collect information about the presence and/or absence and/or details pertaining to other applications on your mobile phone, across categories including shopping, fashion, food and travel. This helps us understand you and your preferences better and enable TNM to provide you with a personalized experience.
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